Privacy Policy — Real AI Advantage
Effective date: January 1, 2026
Real AI Advantage (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (“Law 25”) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Privacy Officer
Danny Jeannot, owner of Real AI Advantage, is the person responsible for the protection of personal information under Law 25. Contact: danny@realaiadvantage.ca.
1. Information We Collect
Personal information: name, email address, phone number, and any details you share through our forms or during a consultation.
Communication records: opt-in records and timestamps for SMS and email, along with inquiry and appointment history.
Technical information: IP address, browser type, and website usage data, collected via cookies and similar technologies.
2. How We Use Your Information
- To respond to inquiries and provide our services
- To send SMS and email communications you’ve opted into (appointment confirmations, reminders, follow-ups, support)
- To improve our website and services
- To maintain records of your communication preferences and consent
3. SMS Messaging & Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors providing support services (for example, our SMS and CRM platform provider) solely to deliver the messages you’ve consented to receive. Text messaging originator opt-in data and consent will not be shared with any other third party.
You can opt out of SMS at any time by replying “STOP.” You will receive one confirmation message, and no further messages will be sent unless you opt in again.
4. Information Sharing & Disclosure
We do not sell or rent your personal information. We may share it with:
● Service providers who support our operations (e.g., our CRM/SMS platform, scheduling, and payment providers), under confidentiality obligations
● Authorities, if required by law or a valid legal request
5. Cross-Border Data Transfer
Some of our service providers (including our CRM and SMS platform) process or store data outside Quebec, including in the United States. Before using a service provider that transfers information outside Quebec, we consider whether the information will receive protection equivalent to that required under Quebec law.
6. Data Security
We use reasonable security measures — including secure hosting, access controls, and encryption where applicable — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies to analyze traffic and improve the user experience. You can control cookies through your browser settings.
8. Your Rights
You have the right to:
- Access and request a copy of the personal information we hold about you
- Correct inaccurate information
- Request that your information be transferred, in a structured and commonly used format, to you or a third party you designate (data portability)
- Withdraw consent for future communications at any time
- File a complaint with the Commission d’accès à l’information du Québec (CAI) if you believe your rights have been violated
To exercise any of these rights, contact us at danny@realaiadvantage.ca.
9. Confidentiality Incidents
If a confidentiality incident occurs that presents a risk of serious injury, we will notify the Commission d’accès à l’information du Québec and affected individuals, as required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version, with its effective date, will always be available on our website.
11. Contact Us
Real AI Advantage
Email: danny@realaiadvantage.ca
Phone: +1 819-815-1558
Website: https://realaiadvantage.ca